Policies & Suggestions
Bring cash and a small cooler if you wish to purchase cheese. Some creameries will be selling cheese, but not all.
Wear comfortable (and durable) clothing and shoes. We also recommend bringing a jacket in case the weather turns cold or wet.
All tours will depart from and return to either the Sheraton Sonoma County - Petaluma or The Marin Country Mart at Larkspur Landing. (See individual tour descriptions for details of depart/return location information.) Parking is available for the day, free of charge at both locations. For safety reasons guests aren’t permitted to drive themselves.
Please arrive at least 10 minutes prior to departure for check-in. Late arrivals will be considered no shows.
Return schedules are approximate: We may return slightly earlier or later than scheduled.
No dogs or babies are permitted on the tour. Children must be over the age of 12 and each child must be accompanied by an adult. (We will offer a family tour later in the season for you and your little ones.)
Cancellations: Tour reservations are non-refundable. Some tour reservations may be transferable to another tour, as space permits and with at least 48 hours notice. Transfers to another person will be accepted with 12 hours notice.
Tours take place rain or shine. In the unlikely event we have to cancel a tour, you will be given a voucher for a future tour.
Visit the 2011 tour schedule for information on specific tours.